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Head into the event
Pick up new merch
Grab some snacks and drinks
Make it to your
seats just in time
Buy another round during a break in the action
Standard
Customer Journey
|
Wait in line
6.5 minutes
Place order
30 seconds
|
|
Pay
30 seconds
|
Order fulfilled
30 seconds
|
Total time:
8 minutes
Frictionless
Customer Journey
|
Enter Just Walk Out store
10 seconds
|
Select food
20 seconds
|
Select beverage
10 seconds
|
Exit Just Walk Out store
5 seconds
|
Total time:
<1 minute
Get a souvenir
on the way out
How Just Walk Out technology improves the fan journey
Everyone has a better time when they don’t have to choose between waiting in line for snacks and merch or catching all the action. Here’s how the technology streamlines their experience and can increase per-cap spend.
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